Description
In Materiel Management, Receiving, User was unable to receipt for an asset and received "Error 117: Stock Number Serial Number combination already exist". The cause of this error is the User trying to create a new Inventory Control Number (ICN) for a Stock Number/Serial Number combination that already has an existing ICN. The interim solution is to click on the Browse button for the ICN field when adding a record. The User would then select the already existing ICN for the Stock Number/Serial Number combination in question and utilize that ICN rather than try to create a new one.
Recommend
DPAS provide an automatic ICN when there is a ICN Stock Number conflict. The customer should not have to look up the ICN but have DPAS provide it.
Mission Critical
This is mission critical, because customer needs the ability to have DPAS automatically provide an alternate ICN when in conflict or has already been used.
Benefits
The benefit is this change will streamline processes by reducing the time it takes to find or create alternate ICNs.
Users
All
11 Mar 2021 – cancelled per Jack Sanders
No Longer Needed.
