Description
Currently the Service End Date is populated from the Work Order?s Estimated Service End Date. This would cause inaccurate dates if the Work Order was being completed prior to the last day of the Priority Code. Why is the Service End Date entered when the service has just begun?

Recommended
The Service End Date should populate when the Work Order State Cd is updated to a State which corresponds to a Closed or Pending Closed Status. This would auto-populate the field with data more likely to be correct.

Mission Critical
This is not mission critical but does

Benefits
Correct for mis-population of data and increases accuracy while decreasing time for data entry

Users
All Work Order Users across the Enterprise

Joe Stossel comment, 2/25/2015 -Work with SCR 680 to ensure they do not conflict with each other.

Joe Stossel comment, 8/10/2015 -work with SCR 680 and 706 to ensure they do not conflict

07Dec2018 – cancelled per Deric Sims
No longer needed due to past enhancements.