Description
DPAS users need a way to identify assets in dispatch that result as 'Asset Not Available' or 'No Show'.
Recommended
'No Show' should have similar functionality as 'Cancel' and appear in the Dispatch Sts Cd where 'Cancel' appears.
'Asset Not Available' will happen for Dispatch Sts Cd: RQ-Requested and IS-Issued. If asset is RQ and has a Dispatch ID, add ANA-Asset Not Available to the table to work like CN-Cancel. If initial Dispatch Sts Cd: IS-Issued and when you get down to Asset ID and no assets are available, changing the Dispatch Sts Cd: ANA-Asset Not Available will close dispatch with a Dispatch ID.
Mission Critical
Mission critical to track asset availability and user performance.
Benefits
Accurately accounts for missed dispatched due to vehicle unavailability or vehicles tied up when users do not pick up
Users