Description
Non-standard returns, missing gear statements, custom (non-unit issue list) transactions are one at a time and are time consuming. This process needs to be improved. This is critical prior to DPAS implementation at Camp Lejeune and beyond. This comes down to clickology in the system. It is overly burdensome to process a large individual issue return, when there are many missing items, and other issues to deal with.

Recommended
It is requested that DPAS/LEIDOS provide the capability to process missing gear statements for all items listed on the missing gear statement in Mass, thereby reducing the number of key strokes involved in completing the process.

Mission Critical
Yes, this will significantly impact on our customer processing time. We cannot implement at Camp Lejuene and beyond without a smoother process in place.

Benefits
Implementing this design request will reduce users time for processing transactions and members wait time to receive their receipts.

Users
Yes, this will impact all of CSP DPAS users.

Completed - Release 3.0 - 15 May 2015