Description
The return of serialized kits in the DPAS-WM is a painful process, often taking over 5-10 seconds per item that needs to be verified. This process needs to be updated to provide a verify all capability. Within the DPAS-WM, when a serialized item is being returned, the system does not have the capability to "verify all" parts coming across the counter. The important thing to remember here is that the verification of parts is simply in the system to work if exception exist and should not serve as the real check. The check is a site verification from experienced clerks. Given that, the clerks need a quick way to verify all parts during a receipt. Without the verify all capability we are often finding the clerks spending 5 seconds per item on the list to complete asset verification. For a Gas Mask, that is over 3 minutes verifying parts for one serialized item, not to mention is there are others. The main thing that is needed here is velocity. Transactions should be able to be processed quickly, rather than the tedious process that serialized parts verification is.
Recommended
It is requested that the verify all capability that is in place for bulk kits be made available to serialized items within the system as well. The verification is happening at the time of receipts via sight verification and action at the counter, and we do not need a tedious process to go through.
Mission Critical
This is a mission critical requirement because the return of serialized kits is unsustainable as it is currently designed. The example we have been seeing at the NCR are those Marines who have NBC gear. For those Marines, the verification of equipment is taking significantly longer than bulk only returns. The process is quite painful, and is even nastier on the Unit Issue side of the house.
Benefits
The benefit of developing this capability will be a time reduction in processing serialized kit returns.
Users
This impact will benefit all DPAS_WM users who issue//return serialized kits.
Completed - Release 3.0 - 15 May 2015
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