Description
During role specific testing, we found that a Maintenance Specialist (Technician) has all of the same capabilities within the Work Order Process that a Maintenance Officer (Supervisor) does. This means that a technician can edit the W/O in any way, (e.g. - Change level of preservation, change C/C of asset, change priority of W/O, reassign to another tech, etc.) This creates potential for numerous problems.
Recommended
There has to be a level of security put in place to limit the technicians capabilities within the W/O process. A technician should only be able to edit fields that are directly related to him/her completing assigned work and updating W/O to reflect this completion.
Mission Critical
Yes. The lack of security layers create a potential breach for misuse and improper management.
Benefits
The benefit is that functions will be more role specific an eliminate potential breaches.
Users
All
Completed - Release 3.0 - 15 May 2015
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