Description
While searching for work orders through "Maintenance/Work Order" method, all pertinent information to the DMC's business processes is not available. We have to see Work Order Reason, Condition Code and Current Location on the main grid line during the work order search process. Due to the fact of Work Orders being removed from the Open Action Folders, it is very difficult to locate and assign work orders. There have been defects written and resolved adding pertinent information to the open action grid line that make it possible to find and assign specific work orders. Now that they have been removed, information needed to locate and assign specific W/Os to technicians is not there.
Recommended
These fields have to be added to the grid line just as defect #54 added them to the "Open Action Grid Line". We have to have condition code and location added to the search criteria along with work order reason. Suggested solution could be a "select a field" as used with DPAS warehouse module for Grid Option features.
Mission Critical
Benefits
This will reduce time/cost and will ensure accuracy.
Users
M&U users will be affected.
Completed - Release 3.0 - 15 May 2015
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