Description:
Currently when loading a new UIC in PA, the user is also required to ensure the client RSA is established in ICP in order to requisition property. Additionally, the current process to manually load a new Client RSA is to submit a trouble ticket to the Help Desk which has taken several week to accomplish
Recommended:
Establish an automated process where the Client RSA is also established when a UIC is loaded into the Master Data file in PA.
Mission Critical:
By design DPAS requires an ICP Client RSA to be established in order to requisition property.
Benefits:
This eliminates the requirement to submit a trouble ticket every time a new client RSA needs to manually loaded in ICP when a new UIC is established.
Frequency: Monthly
Users:
All users of ICP module for requisitioner capability for property that reside in PA.
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