Description:
Problem: Personnel and Equipment safety is at risk with current process. Multiple NMC conditions often exist simultaneously against a single asset. By restricting the NMC to one Work Order at a time there remains potential for users to clear the original NMC condition and not notice another work order with an NMC condition but not designated as NMC. They would report a false FMC, thus allowing an asset to be used while a potential safety condition still exists.
Current NMC process can skew metrics by only allowing one NMC Work Order at a time. To accurately document NMC time at base-level, when clearing one NMC work order for an asset and designating another work order as NMC, the NMC start time must be backdated to when the second NMC condition actually started. This actually results in double-counting total NMC time against a single asset.
Additionally, NMC Work Orders must currently be completed (Closed) to resolve NMC status. Only one sub work order may be driving the NMC status while other sub work orders, under the same work order, remain open. When the Sub Work Order is complete and the NMC condition is corrected, the NMC flag needs to be removed from the main Work Order, while keeping the overall Work Order open. AF policy requires validation by a certified supervisor that all NMC conditions have been resolved for a particular work order before the NMC status can be removed. Currently we add a sub-work order to accommodate this. Adding this capability to the work order itself will save time and allow more efficient and trackable documentation of this validation.
Recommended:
NMC Changes
1. Allow multiple work orders for the same asset to be designated as NMC. Only report the overall start and end time the asset was labeled as NMC.
2. Move the NMC Status Field to Sub Work Order, and change to two selections "NMCM, NMCS." Create new Sub Work Order State Code labeled “NMC Cond. Resolved."
3. When all sub work orders with NMCM or NMCS are closed, auto-remove NMC flag from work order .
4. Add "Inspected By" field under Primary Tech - required for any Status other than MC.
5. Add "NMC" as a default column to Asset or Work Order inquiries.
Mission Critical:
TO 00-20-1, Air Force Instruction 21-103, 21-101
Benefits:
This process improvement will vastly reduce the current safety issues associated with human error and incidental oversight. Also, the added ability to flag more than one Work Order at a time as NMC will give a true holistic view of the status of support equipment across the enterprise with the added bonus of anchoring metrics in real time facts.
Adding the NMC status field as a default in inquires will give supervision the data needed to correctly prioritize work.
Frequency: Daily
Users:
This improvement will be used by all users, hundreds of times a month.
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