Change Request: Process Improvement

Description: The DPAS Support team is spending a disproportionate time executing user requested catalog data updates due to DPAS not providing system functionality needed to enable the DPAS user to modify catalog attributes. These attributes often times have a financial impact when capital assets are being updated. The goal of this SCR is to enable users to perform the updates as needed with DPAS supporting the financial updates that are needed.

Recommended: Review the business processes and determine when and where fields can be enabled for edit/change by the user(s), where obsolete data can be removed to avoid confusion and other opportunities to improve catalog data integrity instead of submitting help desk tickets or data script requests.

Mission Critical: This SCR will incorporate additional user functionality within the catalog processes. The goal is to reduce customer support while providing the user with a more unified experience.

Benefits: By enhancing the catalog in which users can manage their own stock nbr data, we will save time, improve accuracy and reduce data script requests.

Frequency: Daily

Users: All users who maintain catalog data.