Image of Application package with magnifying glass and a check mark

Overall Review and Verification - Information Owner (IO)

  • Verifies all forms are present: 2875, UA, CA cert and role form(s)
  • Reviews forms to verify complete and correct
  • Addresses corrections prior to upload
  • Signs forms and uploads for processing


ELMS Provisioning - ELMS Account Management

  • Review forms received to provision new user or account update
  • Address returns for correction with IO
  • Provisions new user or account update

Success!

  • User and signing IO will receive automated email notification of account creation

 

After you have completed the forms, you must submit the full application package to the Information Owner (IO) for your agency. If you do not know who your IO is, contact the ELMS Support Help Desk for guidance.

If you are an IO and need information on the account creation process, please review the Information Owners Guide and video below.

 

The IO will complete the package with overall review and verification. The IO ensures the existence of all required forms and verifies they are complete and correct. The package is then uploaded to the appropriate site for the ELMS Account Management team to process. If the forms are complete and correct, the user account is created or updated. If not, the forms are returned for correction.

New users receive an email automatically sent by the ELMS (prod.elms.dla.mil) server at the time the account is created and signing IO is CC’d. This email contains the URL for ELMS and the user’s information to include User Id and roles assigned and assignment level. Also included at the bottom of the email is the User Access Policy, please review and be familiar with the aging parameters of your ELMS account.

Remember!
New users have 35 days to complete the initial login process. If the user does not meet this requirement, the account is suspended and deleted on day 180 of inactivity. After the initial login process the user must log into ELMS at least once every 35 days, or they will need to contact the ELMS Support Help Desk to be reset.

If the account remains inactive for 180 days, the user will be removed from the system and must submit all new paperwork through their IO.