ELMS requires a compliant, integrated SDR capability to support the complete SDR lifecycle. The attached SDR requirements matrix and process flows identify required functionality for reportability determination, SDR case creation, discrepancy coding, requested action coding, mandatory field validation, attachments, DLMS 842A/W generation, DAAS transmission, WebSDR control-number capture, DLMS 842A/R response processing, follow-up processing, financial adjustment tracking, audit history, and final closure. Without this capability, SDR processing would rely on manual or external processes that do not provide complete lifecycle control, transaction traceability, or audit-ready evidence.
The capability impacts warehouse, materiel management, ICP, supply, action activity, quality control, and program office users who must identify, submit, route, respond to, follow up on, and close SDRs. Failure to implement creates operational, audit, data integrity, accountability, and policy compliance risk by limiting ELMS visibility into shipment, packaging, documentation, quantity, condition, materiel, and financial discrepancy resolution.
The attached SDR artifacts define three related process areas: SDR Generation, SDR Response, and SDR Follow-Up. The requirements matrix contains developer-ready SHALL statements mapped to DLM 4000.25, Volume 2, Chapter 17 and Appendix 7.28. The flowchart package depicts the operational sequence for determining reportability, creating and validating SDRs, transmitting 842A/W transactions through DAAS, receiving 842A/R responses, monitoring open cases, generating authorized follow-ups, and closing cases only after final adjudication and required actions are complete.